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Q&A NEW CONTACT SUPPORT
  1. 10X Genomics
  2. Visium Spatial Gene Expression for FFPE Assays
  3. Visium CytAssist Spatial Gene Expression
  4. CytAssist Instrument

CytAssist Instrument

Frequently asked questions pertaining to the Visium CytAssist Instrument

  • Why is my Visium CytAssist instrument not communicating with the 10x Cloud?
  • How do I set-up a Network Shared Folder on my Visium CytAssist?
  • How are images exported from the Visium CytAssist instrument?
  • What USB drive format is compatible with the Visium CytAssist instrument?
  • Is it expected for the corner back bumpers of my Visium CytAssist instrument to not touch the bench top?
  • What are the Visium CytAssist camera specifications?
  • Why is my Visium CytAssist Readiness Test failing?
  • How can I share the Visium CytAssist instrument Support Logs with 10x Genomics Technical Support?
  • What are the Visium CytAssist Instrument specifications?
  • How should I store the Visium CytAssist instrument when not in use?
  • Is there any information I should record before unloading and cleaning the Visium CytAssist instrument after a sample run?
  • After completing a Visium CytAssist run, what steps should be taken?
  • Can you run the Visium CytAssist with only one Tissue Slide? 
  • How long after a Visium CytAssist run should I wait before performing another run?
  • When should I perform a Visium CytAssist Readiness Test?
  • When should I clean the Visium CytAssist?
  • After a Visium CytAssist run, how should I clean the instrument?
  • How can I perform a Visium CytAssist Readiness Test?
  • What's the purpose of the Visium CytAssist Readiness Test?
  • How long does the Visium CytAssist Readiness Test take to complete and what do I need to perform it?
  • Does the Visium CytAssist instrument take fluorescence images?
  • How much data can the Visium CytAssist instrument store?
  • What type of data is recorded and stored on the Visium CytAssist instrument?
  • How will firmware updates be performed on the Visium CytAssist instrument?
  • Is internet connectivity required for Visium CytAssist instrument?
  • How do you assess Visium CytAssist instrument functionality?
  • How many tissue samples can I process at one time on the Visium CytAssist instrument?
  • Will Visium CytAssist be compatible with Visium Gene and Protein Expression assay?
  • What assays are currently compatible with the Visium CytAssist instrument?
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