Questions & Answers
For documentation, software and datasets, please visit
SupportGeneral
General Q&A
Chromium Controller
- What is the purpose of loading surrogate fluid in the unused wells of the Chromium Chip?
- How do I decontaminate my Chromium Controller?
- What are the specifications of the Chromium Controller?
- How do I clean my Chromium Controller?
- Is the performance of the Chromium affected at high temperatures or humidity?
- What causes a 'Pressure Not At Setpoint' error?
Reagents
- How many freeze thaw cycles are the gel beads stable for?
- Why is it critical to load the wells in the specified order?
- Is there a plate magnetic separator recommended by 10x?
- What is the maximum number of thaw-freeze cycles for the i7 sample index plate?
- Can I mix reagents from different kits?
- What is the shelf life of 10x reagents?
GEM Generation & Barcoding
Library Construction
Sequencing
- Should I increase the number of reads per cell if I increase the number of antibodies?
- Do I need custom sequencing primers for 10x libraries?
- Why are there unequal ratios of the four oligos (or oligo dropout) in my 10x library after sequencing?
- How do you set up a NextSeq run on BaseSpace?
- What oligos are in my sample index?
- Is a sample sheet required for sequencing?
Software
- How do I fix the mkfastq error "No bcl2fastq found on path"?
- Is it possible to get gene expression values on a cell by cell basis instead of on a cluster by cluster basis in Loupe Cell Browser?
- Create clusters of a given cell type in different samples in a combined cloupe file
- Is there way to filter the BAM file produced by 10x pipelines with a list of barcodes?
- How do I run a pipeline on multiple libraries?
- How to convert 10x BAM files to FASTQ files while preserving the barcode information?