Question: How will firmware updates be performed on the Visium CytAssist instrument?
Answer: Visium CytAssist is designed to be connected to the 10x Cloud. The firmware can be updated automatically if connected to the internet.
Option 1: Procedure with an instrument connected to the internet and auto-download enabled (recommended):
a. A pop-up on the home screen will alert the user of available updates.
b. Open the pop-up and click to install.
Option 2: Procedure with an instrument connected to the internet and auto-download disabled:
a. A pop-up on the home screen will alert the user of available updates.
b. Open pop-up and click to download.
c. Once the update has been downloaded, install the update.
Option 3: If institutional policy does not allow instrument connectivity, please contact support at support@10xgenomics.com for further instructions on how to upgrade the instrument firmware.
Additional details regarding performing instrument firmware updates are provided in the Visium CytAssist and Readiness Test User Guide.
Products: Visium CytAssist