Question: How often do I need a Preventative Maintenance (PM) performed on the Chromium Connect?
Answer: The PM is included as part of the Chromium Connect Assurance Plan and occurs every 6 months. At this PM, a Field Service Engineer and a Support Automation Scientist will come on-site to perform routine maintenance and inspection of the instrument. A 10x representative will reach out to you as the date for PM nears for scheduling purposes.
Products: Chromium Connect