Question: Is internet connectivity required for the Xenium Analyzer?
Answer: The Xenium Analyzer requires internet connectivity to maintain the most optimal customer experience. Internet connectivity maximizes instrument uptime, allowing troubleshooting quickly, and minimizing loss of precious samples, time, and reagents. With connectivity, telemetry data on general instrument health and performance can be securely and seamlessly acquired so that we can keep instruments performing as expected. No experimental data will be collected during this process. Connectivity also allows prompt remote support when the 10x support team needs to resolve instrument issues. In addition, connectivity also allows easy and seamless software updates to maintain optimal product performance.
Network connectivity guidelines are detailed in the Xenium Analyzer Network Connectivity Technical Note.
Products: Xenium Analyzer